FAQ

How do I place an order?

Since the products I make are custom made based on availability, please fill out the order form with details of your order requirements. I will reach out to you as soon as possible to get the final order details together and send you an quote.

 

Do you offer delivery?

Yes! I offer free delivery within a 30 mile radius of Hebron, KY on orders over $200.

On orders under $200, I deliver within a 30 mile radius of Hebron KY, and the charge is $1.00 per mile.

Delivery is only available within the state of Kentucky.

 

Where can I pickup my order?

I am a Kentucky Home Baker, so I bake all of my cakes and cupcakes from my home in Hebron, KY. Once an order is placed, I will provide you with the pickup location via email. Note that you assume all liability and responsibility for the condition of the cake or cupcakes once they leave my possession.

I also participate in the Boone County Farmer’s Market in Burlington, KY on some Saturdays. If I am in attendance that weekend, pickup is also available from the market.

 

When can I pickup my order?

When an order is placed, I will work with you to set up a time for pickup. Normal pickup hours are as follows:

Mon - Fri 5 pm to 9 pm

Sat - Sun 7 am - 9 pm

 

Do you charge a deposit?

A non-refundable deposit is required at the time an order is placed. This is to guarantee that your order is ready on the date and time specified. The deposit is 20% of the order total.

 

When is the balance of my order due?

The balance of your order is due in full on your pickup or delivery date.

 

Are you an allergy free facility?

Unfortunately, I do not have an allergy free facility. My products may contain or come into contact with milk, wheat, nuts, soy, and other allergens.

 

I saw a cake design that I love, can you make it?

While two cakes will not be exactly the same, I can use an image of a cake you like as inspiration to come up with a design unique to you. Contact me and we can see if I can work out a design to suit your needs.

 

How far in advance should I place my order?

Ideally, please try to place the order two to four weeks prior to your event. However, if you have a short notice order, please contact me and I will try to meet your needs. Orders are based on availability, so some times may be busier than others.

 

What methods of payment do you accept?

I accept cash and credit card payments.

 

What size cake should I get?

The standard for my cakes are 3 cake layers with 2 American buttercream icing filling layers. The approximate serving guidelines are as follows:

6” Round = 10 Servings

7” Round = 15 Servings

8” Round = 20 Servings

10” Round = 30 Servings

12” Round = 40 Servings

 

What flavor cakes do you offer?

We offer a wide variety of cake flavors to meet everyone’s tastes! Don’t see what you are looking for on the list? Please let me know and I will see if I can meet your needs! Pricing may vary depending on flavor.

 
Flavors.PNG